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Here Are the 5 Best Free Conference Call Services

By Roy Rasmussen Reviewed By Ann Cornell
By Roy Rasmussen
By Roy Rasmussen Reviewed By Ann Cornell

The best free conference call service providers let you host basic teleconferences and video meetings.

Here are 4 top options. Our picks include the overall best free online conference call service, along with the best free conference call number service providers for online, audio and international calls.

How We Evaluated Free Conference Call Service Providers

What’s the best free conference call service? It all depends on what you need. We looked at contenders in 5 categories:

  • Best overall free provider for all types of call media, including online, video and audio calls
  • The best free provider for online calls
  • Best free provider for teleconferences with app integrations
  • The best free provider for international calls
  • The best free online teleconference provider for remote teams

Within each of these categories, we considered 3 major criteria when selecting providers:

  • What features does the provider offer?
  • Which features are free?
  • Which features aren’t free?

Based on these criteria, here are our picks for the best free conference call line in each category.

  • Did You Know?

    The teleconference market grew by 500% after the COVID-19 outbreak in the U.S. forced several businesses to switch to remote work, according to a TrustRadius 2021 report. According to an Owl Labs report, 79% of respondents think video conferencing is equally, if not more, effective compared to in-person meetings.

1. Overall Best Free Conference Call Service: Free Conference Call

Free Conference Call wins as the overall free conference call service on the strength of its range of free features, support for up to 1,000 participants, accommodation of mobile users and user-friendliness.

Features

Free Conference Call supports a wide range of features:

  • High-definition audio conferences for up to 1,000 participants using domestic or local in-country dial-in numbers, U.S. toll-free numbers or Voice over Internet Protocol (VoIP)
  • International calls for select countries
  • Recording capability
  • Keyboard commands for functions such as mute
  • Breakout rooms for participants who want to start small groups
  • Call control features to facilitate lecturing, allowing questions and answers and muting participants
  • Settings that let you control features such as whether a tone sounds when participants join or leave meetings
  • VoIP support for desktops and mobile devices
  • Keyword search capability for reviewing meetings and automated transcripts
  • Video conferencing support for up to 1,000 participants
  • Screen sharing with drawing tools for visual aids and remote desktop control for user interaction
  • Recording capability
  • Storage space, including 1 gigabyte of free storage and premium upgrade capability
  • Ability to play back recordings as presentations
  • Built-in chat tools
  • Meeting wall tools for sharing broadcasts and documents and chatting
  • Reports on call details sent to your inbox
  • A mobile app for managing meetings on the go
  • Calendar tools for scheduling meetings and inviting participants using Microsoft Outlook or Google Calendar
  • Integration with popular tools such as Slack, Dropbox and Evernote
  • The premium version features paid upgrades for participants to join without access codes, a toll-free conference call number, custom greetings and hold music

This expansive array of options makes Free Conference Call one of the most versatile free tools available.

A group of co-workers sit around a table in a meeting room and watch co-worker deliver a presentation on a video screen during a teleconference.

What’s Free?

Nearly all of the features Free Conference Call offers are free. Highlights include:

  • Support for up to 1,000 participants
  • Audio conferencing
  • Video conferencing
  • Screen sharing
  • Recording, with up to 1 GB of free storage
  • Global access

What Isn’t Free?

Only a small number of Free Conference Call features cost a premium:

  • One number service, which doesn’t require U.S. participants to use an access code, costs $3.95 a month
  • Providing a toll-free 800 number for U.S. participants to call costs 2 cents per person per minute
  • Adding a custom greeting or custom hold music costs $2 a month
  • Additional storage for up to 40 GB of recordings starts at $3 per month

The enormous range of free features that Free Conference Call provides helps make it our top overall choice.

2. Best Free Online Conference Call Service: Skype

For free online conference calling, we picked Skype.

One of the easiest and most versatile free tools available, Skype is a strong contender among free teleconference services and a great tool for small businesses.

Features

Skype packs various features, including:

  • Audio and high-definition (HD) video calling
  • Smart instant messaging with search capability
  • Ability to send short message service (SMS) messages
  • File sharing up to 300 megabytes
  • Screen sharing
  • Call recording
  • Live subtitles
  • Ability to call phone numbers of users who aren’t online, with affordable international rates for calling mobile numbers and landlines
  • Ability to get a local phone number
  • Call management features such as caller identification, voicemail and call forwarding
  • Security with end-to-end encryption
  • Support for most popular methods of connecting, including phone, desktop, tablet, web, Alexa and Xbox

What’s Free?

The Skype app is free to download, and most features are free. Video and audio conferences are free for up to 50 people, including the host.

What Isn’t Free?

Using Skype for calling mobile numbers and landlines starts at $2.99 per month in the U.S., with additional fees per minute after 2,000 minutes a month. Companies that require more features or users or integration with an Office 365 environment can get Microsoft Teams.

microsoft teams logo

3. Best Free Conference Call Service with Integrations: Microsoft Teams

If you need free conference call software with video capabilities and other program integrations, Microsoft Teams could be the solution for your small business. In the wake of COVD-19, Microsoft Teams temporarily increased its number of meeting and free online conference call participants from 100 to 300 and the maximum meeting length to 24 hours from 1.

Features

Other features for the free conference line and video service include the following:

  • Online video and audio meetings
  • Screen sharing
  • 100 participants (temporarily increased to 300)
  • 1-hour time limit for meetings (temporarily increased to 24 hours)
  • 10 gigabytes in storage for all teams
  • Access to web versions of Word, Excel and PowerPoint
  • Custom backgrounds for video conferencing
  • Guest access to chats
  • Real-time collaboration in Word, Excel and PowerPoint apps

Several co-workers sit at a conference table as they listen to someone speak on the conference call line.

What’s Free?

Users can download Microsoft Teams’ desktop and mobile apps for free. You can also host 100-300 participants on teleconferences and collaborate on Microsoft Office apps in real-time. 

What Isn’t Free?

Microsoft Teams is included in 2 Microsoft service bundles — Microsoft 365 Business Basic for $5 per user per month and Microsoft 365 Business Standard for $12.50* per user per month. It includes many features in the free version as well as additional aspects, including 1 terabyte of storage space per user, meeting recording and customer support. 

*This billing rate is if you pay annually.

4. Best Free International Teleconference Service: FreeConference.com

For companies seeking solutions for international conference calling, we recommend FreeConference.com. The range of free features includes free dial-in for international callers.

Features

The free version of FreeConference.com includes:

  • Support for up to 100 participants on HD audio calls
  • Support for up to 5 online meeting participants
  • Free international dial-in numbers
  • Video conferencing
  • Screen sharing
  • Mobile app availability

The Pro version allows support for more web participants, plus additional features such as:

  • Premium international dial-in numbers
  • Limited premium minutes before overage fees kick in
  • Premium and toll-free numbers with brand-free greetings
  • Audio and video recording capability
  • YouTube live video streaming ability
  • Auto transcription of meetings
  • One-time security access codes for callers

What’s Free?

FreeConference.com is free for up to 100 audio participants, including international dialers and up to 5 web participants. Video conferencing and screen sharing are also free. However, the free version doesn’t include security access codes, so anyone who has the number can call in.

What Isn’t Free?

The Starter plan is $9.99 a month and the Pro plan is $34.99 a month and respectively allows up to 15 and up to 100 web participants. Premium packages include access codes for better call security. Higher pricing tiers also allow progressively higher monthly premium minutes and lower costs for overages, along with additional conferencing features.

webex logo

5. Best Free Teleconference Services for Remote Workers: Webex by Cisco

Webex by Cisco’s features can help your team connect and collaborate outside of a central office. Up to 100 people can teleconference and utilize breakout rooms, notes and whiteboarding to enhance the meeting experience.

Features

  • Unlimited messaging and file-sharing
  • 50-minute time limit for meetings
  • Up to 100 participants
  • Screen sharing
  • Interactive whiteboarding
  • Save recordings to hardware
  • Breakout rooms
  • Chat, notes and polling
  • Supported across wearables, iOS and Android devices
  • Schedule meetings from Google or Microsoft calendars
  • Call anyone with a Webex VoIP account
  • End-to-end encryption option
  • Online support

What’s Free?

The Basic plan will cover nearly hour-long meetings with up to 100 participants across any platform or device. In addition, the service integrates with Google and Microsoft calendars, allowing Webex users to schedule meetings from either app. 

What Isn’t Free?

The free Basic plan offers more features for video conferencing than conference call services. With the Call plan ($17 per month) and Enterprise plan (custom pricing), options include 6-way conference calling, unlimited local and long-distance calling, call waiting and a phone menu. The Enterprise plan can also stream meetings from Facebook Live and offers MP4 recordings and meeting transcription.

What to Consider When Choosing Free Teleconference Services

The best conference call service for your business should provide value. While our recommended programs offer comprehensive features, free conference call services aren’t worth the savings if they don’t offer what you need.

Keep the following things in mind:

  • The number of participants: Do the free options offer enough spaces to allow all key personnel to participate in the call?
  • The amount of time you have: What’s the time limit for free online conference calls? Weigh this against how often you need to hold conference calls and your meetings’ typical lengths.
  • Key features: In addition to a teleconferencing call, what will you need to host a group meeting successfully? Will a chat function help you better address questions? Will breakaway “rooms” further conversations and sidebars? Is a virtual whiteboard necessary for a brainstorming session? Will you want to record these meetings, and how long will you need them for review?
Roy Rasmussen Contributing Writer for Fast Capital 360
Roy is a respected, published author on topics including business coaching, small business management and business automation as well as an expert business plan writer and strategist.
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